Return Deadline
- Returns must be initiated within 30 days of purchase.
- Items must be unused, in their original condition, and in the original packaging to qualify for a return.
- Do not return items directly to the manufacturer.
Partial Refunds
Partial refunds may be granted for:
- Items with visible signs of use.
- Items not in original condition, damaged, or missing parts (not due to our error).
- Items returned more than 30 days after delivery.
Returns Process
- After receiving and inspecting your return, we will notify you via email about approval or rejection of your refund.
- Approved refunds will be processed, and credits applied to your original payment method within a few business days.
Late or Missing Refunds
- Check your bank account and contact your credit card company for delays in refunds.
- If unresolved, email us via the Contact Us page for assistance. We will respond within 24 hours.
Exchanges
- Exchanges are available for defective or damaged items only.
- To request an exchange, email us via the Contact Us page.
- All inquiries will be answered within 24 hours.
Shipping for Returns
- Email us for detailed return instructions. We will respond within 24 hours.
- Customers are responsible for return shipping costs. Shipping costs are non-refundable. If a refund is issued, return shipping costs will be deducted.
- Delivery times for exchanged products may vary based on location.
